API unavailable

Incident Report for Meltwater API

Resolved

This incident has been resolved.

Posted May 27, 2020 - 07:59 UTC

Monitoring

All APIs are fully functional and we are pushing documents again. We will keep monitoring to ensure the system is back & healthy.

Posted May 26, 2020 - 18:52 UTC

Identified

A downstream provider of our Meltwater API is having issues which affect our documents push service. We are still investigating.

Posted May 26, 2020 - 18:20 UTC

Investigating

We are noticing errors on various Meltwater API endpoints. We are investigating.

Posted May 26, 2020 - 18:05 UTC

This incident affected: Earned Streaming (API endpoints, Content Stream) and Earned Exports.