Intermittent errors

Incident Report for Meltwater API

Resolved

This incident has been resolved.
Posted Jun 25, 2020 - 16:09 UTC

Monitoring

We had an outage in the downstream service that is responsible for searches. The system is back up & running.
Posted Jun 25, 2020 - 07:05 UTC

Update

We are seeing issues with creating, modifying and retrieving searches. We are still investigating.
Posted Jun 25, 2020 - 06:30 UTC

Update

We are continuing to investigate this issue.
Posted Jun 25, 2020 - 05:45 UTC

Investigating

We are currently investigating this issue.
Posted Jun 25, 2020 - 05:09 UTC
This incident affected: Meltwater API Earned Streaming (Content Stream) and Meltwater API Earned Analytics, Meltwater API Earned Exports.