Update - We continue to monitor the performance of the platform.

Limits on date ranges in Analytics API have now been restored to normal.

Export and Analytics content is currently available from February 2020 to the current time.

Thank you for your patience.
Mar 3, 13:30 UTC
Update - We are continuing to monitor for any further issues.
Mar 3, 09:50 UTC
Update - We continue to progress restoring API features.

* The Export jobs backlog has now been cleared.
* Export and Analytics content is now available from February 2020 to the current time.
* Analytics queries can now have a maximum range of 180 days, this limitation will be increased soon.

We apologize for any inconvenience caused and thank you for your patience.
Mar 3, 02:03 UTC
Update - We are continuing to monitor performance of the platform.

The backlogs for the majority of customers have now been cleared

Please note that we have temporarily limited analytics queries to a maximum time window of 120 days.
Mar 2, 10:09 UTC
Monitoring - We have made progress restoring API features.

Streaming is now fully operational. Analytics and Exports are now operational, but please be aware that:
* Data is only currently available from January 1st 2021.
* We are working through customers' export queues. If you'd like to clear your export queue please use the API or reach out to support.

We apologize for any inconvenience caused and thank you for your ongoing patience.
Mar 1, 12:11 UTC
Update - Our Engineering Team continues to investigate the root cause of the issue.

Streaming content should start being available again.

We apologize for any inconvenience caused and thank you for your patience.
Feb 28, 13:23 UTC
Update - Our Engineering Team continues to investigate the root cause of the issue.

We apologize for any inconvenience caused and thank you for your patience.
Feb 28, 02:25 UTC
Update - Our Engineering Team continues to investigate the root cause of the issue.

The Analytics API has been disabled to reduce load on backend systems.

We apologize for any inconvenience caused and thank you for your patience.
Feb 27, 05:00 UTC
Update - Our Engineering Team continues to investigate the root cause of the issue.

We apologize for any inconvenience caused and thank you for your patience.
Feb 26, 18:39 UTC
Update - Our Engineering Team continues to investigate the root cause of the issue.

The analytics API is now allowing some calls through to test the system as it comes back up.

We apologize for any inconvenience caused and thank you for your patience.
Feb 26, 13:35 UTC
Update - Our Engineering Team continues to investigate the root cause of the issue. The analytics API has been disabled to reduce load on the system.

We apologize for any inconvenience caused and thank you for your patience.
Feb 26, 07:06 UTC
Update - Engineering continues to investigate the root cause of this issue. Streaming and Export APIs are impacted by this, Analytics API may also produce some errors.

We apologize for any inconvenience caused and thank you for your patience.
Feb 26, 04:53 UTC
Update - We are continuing to investigate this issue.
Feb 26, 04:14 UTC
Update - We are continuing to investigate this issue.
Feb 26, 04:11 UTC
Investigating - We are currently investigating this issue.
Feb 26, 04:11 UTC

About This Site

Welcome to the Meltwater API Status Page. Here you'll find the current status of the Meltwater API as well as information about scheduled downtime. If you are developing against the Meltwater API, we highly recommend that you subscribe to updates.

For information on integrating with the API: https://developer.meltwater.com/

For the status of the Meltwater Intelligence Platform, please refer to https://status.meltwater.com instead.

Streaming ? Operational
90 days ago
98.27 % uptime
Today
API endpoints ? Operational
90 days ago
100.0 % uptime
Today
Content Stream ? Operational
90 days ago
96.54 % uptime
Today
Analytics ? Degraded Performance
90 days ago
96.89 % uptime
Today
Exports ? Degraded Performance
90 days ago
95.33 % uptime
Today
Saved Searches Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Data center maintenance Mar 13, 12:00-17:00 UTC
On Mar 13th starting at 7 am EST / Midday UTC one of our third-party data centers will be rolling out an update to their systems. During this time the Meltwater API and Streaming API will be unavailable for 3-5 hours.

Please monitor this status page for progress. Thanks for your patience while we improve our platform.
Posted on Mar 5, 14:02 UTC
Past Incidents
Mar 7, 2021

No incidents reported today.

Mar 6, 2021

No incidents reported.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

Unresolved incident: Degraded performance on Analytics and Export API.

Mar 2, 2021
Mar 1, 2021
Feb 28, 2021
Feb 27, 2021
Feb 26, 2021
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.