Search-Related Outage

Incident Report for Meltwater API

Resolved

This incident has been resolved.
Posted Jun 08, 2021 - 05:54 UTC

Update

Our services are now healthy and missed exports are being backfilled.
Posted Jun 08, 2021 - 02:24 UTC

Investigating

We are currently experiencing elevated 500s across all of the Meltwater API, and delayed processing of streams and exports.

We are investigating the causes.
Posted Jun 08, 2021 - 02:24 UTC
This incident affected: Meltwater API Earned Streaming (API endpoints, Content Stream) and Meltwater API Earned Analytics, Meltwater API Earned Exports, Meltwater API Saved Searches.