Search-Related Outage

Incident Report for Meltwater API

Resolved

This incident has been resolved.

Posted Jun 08, 2021 - 05:54 UTC

Update

Our services are now healthy and missed exports are being backfilled.

Posted Jun 08, 2021 - 02:24 UTC

Investigating

We are currently experiencing elevated 500s across all of the Meltwater API, and delayed processing of streams and exports.

We are investigating the causes.

Posted Jun 08, 2021 - 02:24 UTC

This incident affected: Earned Streaming (API endpoints, Content Stream) and Earned Analytics, Earned Exports, Saved Searches.