Delayed Data Processing

Incident Report for Meltwater API

Resolved

This incident has been resolved.

Posted Jan 21, 2022 - 01:35 UTC

Monitoring

A fix has been implemented, data flow has been restored and we are monitoring the results.

We apologize for any inconvenience caused and will continue to provide updates accordingly

Posted Jan 21, 2022 - 00:41 UTC

Investigating

Streamed data is currently delayed, similarly Exports and Analytics may not have up to date data. Investigation is ongoing.

Posted Jan 20, 2022 - 22:58 UTC

This incident affected: Meltwater API Earned Streaming (Content Stream) and Meltwater API Earned Analytics, Meltwater API Earned Exports.