After a period of monitoring, this issue is now resolved. The latest Explore+ Search content is flowing into the platform as expected.
Thank you for your patience.
Posted Aug 03, 2026 - 14:50 UTC
Monitoring
The issue that caused data delays in the Meltwater API for Explore+ Search has now been fully resolved. Our Engineering team has processed the backlog, and the platform is functioning as expected.
Posted Aug 02, 2026 - 10:52 UTC
Update
Our engineering team is actively working to resolve this issue. Users will be able to use Meltwater API for Explore+ Search. Search results currently include data up to 31 July, 4:00 PM UTC. We will continue to provide updates accordingly.
Thank you for your patience and understanding.
Posted Aug 01, 2026 - 12:27 UTC
Update
Our engineering team is actively working to resolve this issue. Users will be able to use Meltwater API for Explore+ Search. Search results currently include data up to 30 July, 2:00 AM UTC. We will continue to provide updates accordingly.
Thank you for your patience and understanding.
Posted Jul 31, 2026 - 15:40 UTC
Investigating
We are experiencing an issue where users may not be able to use the Meltwater API for Explore+ Searches(Optimized Searches). Our Engineering team is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.
Posted Jul 31, 2026 - 08:24 UTC
This incident affected: Meltwater API Explore+ Assets, Meltwater API Explore+ Search, and Meltwater API Explore+ Analytics.