Delayed Data Processing

Incident Report for Meltwater API

Resolved

This incident has been resolved.
Posted May 04, 2022 - 20:32 UTC

Monitoring

A fix has been implemented, data flow has been restored and we are monitoring the results.

We apologize for any inconvenience caused and will continue to provide updates accordingly.
Posted May 04, 2022 - 19:00 UTC

Investigating

Streamed Editorial data is currently delayed, similarly Exports and Analytics may not have up to date data. Investigation is ongoing.
Posted May 04, 2022 - 16:08 UTC
This incident affected: Meltwater API Listening Streaming (Content Stream) and Meltwater API Listening Analytics, Meltwater API Listening Exports.