After a period of monitoring, this issue is now resolved. Explore searches are working as expected on the API.
Posted Sep 17, 2025 - 00:27 UTC
Monitoring
Our engineering team has fixed this issue. Users will be able to use the API as expected. We will continue to monitor and provide updates accordingly.
Thank you for your patience.
Posted Sep 16, 2025 - 08:00 UTC
Investigating
We are experiencing an issue where users may not be able to use the API. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.
Posted Sep 16, 2025 - 07:16 UTC
This incident affected: Meltwater API Listening Streaming (API endpoints, Content Stream) and Meltwater API Listening Analytics, Meltwater API Listening Exports, Meltwater API Listening Search Management, Meltwater API Account Management, Meltwater API Owned Social Analytics, Meltwater API Listening Search.