Search-Related Outage

Incident Report for Meltwater API

Resolved

This incident has been resolved.

Posted Jun 08, 2021 - 02:23 UTC

Update

Our services are now healthy and missed exports are being backfilled.

Posted Jun 07, 2021 - 22:45 UTC

Investigating

We are currently experiencing elevated 500s across all of the Meltwater API, and delayed processing of streams and exports.

We are investigating the causes.

Posted Jun 07, 2021 - 21:15 UTC

This incident affected: Earned Analytics, Earned Exports, and Saved Searches.