After a period of monitoring, this issue is now resolved. The API continues to function as expected.
Posted Mar 25, 2025 - 13:56 UTC
Monitoring
The issue affecting the API has been addressed by our Engineering team and it continues to operate as expected.
We will continue to monitor the application and provide updates accordingly.
Posted Mar 20, 2025 - 12:56 UTC
Identified
Our Engineering team has identified the issue affecting the Explore searches. They have applied a fix and we will continue to monitor and provide updates accordingly.
Thank you for your patience.
Posted Mar 19, 2025 - 07:54 UTC
Investigating
We are currently experiencing an issue affecting Explore searches, which is impacting API exports and analytics. Our Engineering team is actively investigating and working on a resolution.
We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.
Posted Mar 19, 2025 - 06:51 UTC
This incident affected: Meltwater API Earned Streaming (API endpoints, Content Stream) and Meltwater API Earned Analytics, Meltwater API Earned Exports, Meltwater API Saved Searches, Meltwater API Account Management, Meltwater API Owned Social Analytics.